I am sharing my negative experience with a local hotel, where I was informed that the franchise has no control over operations. My main complaints included pest issues, an unpleasant environment, and feeling unsafe. Upon arrival, I encountered a disturbing situation in the parking lot and received little assistance from staff. The room conditions were unacceptable, leading me to seek a refund, which was never honored. My attempts to escalate the issue were met with indifference.
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Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States.