Review Time
I am providing an update on my situation concerning the illegal eviction, tax fraud, and habitability problems at a local hotel.
After submitting a formal Demand Letter and a complaint to the relevant authorities, the management's response has been to ignore legal obligations and evade core concerns. Rather than addressing the serious issues like pest infestations, the unlawful lockout, or the denial of tax exemptions, they are inquiring about the payment source and who I interacted with at the property.
KEY FACTS THEY ARE OVERLOOKING:
72 Days of Tenancy: My continuous stay from September 3 to November 14 granted me full tenant rights as per state law.
ILLEGAL EVICTION: Management attempted to lock me out without following the necessary judicial procedures.
TAX FRAUD: They collected accommodation taxes unlawfully despite my valid tax-exempt status.
I am not engaging in irrelevant discussions. I have set a final deadline for resolution by December 10, 2025, for a full refund plus statutory damages.
If they persist in deflecting, I will proceed with legal action to seek maximum statutory penalties.
To future long-term guests: Be cautious. If a property handles you as a tenant, they may unlawfully deny your tax exemptions and attempt to lock you out without justification.
Upon checking into a hotel, I was shocked by the €300 nightly rate for a room that was far below standard. The room was outdated, had an unpleasant smell, and lacked proper heating. I felt cheated as the quality did not match the price.
I want to express my gratitude to one staff member for her exceptional support during a medical emergency, but I was deeply troubled by another staff member's lack of urgency and empathy. This inconsistency in service is concerning, especially in critical situations. I hope management addresses these issues to improve staff training in guest interactions.
The hotel marketed itself as a luxury brand, but my stay was disappointing with dirty facilities, poor room conditions, and misleading descriptions. The noise levels were unbearable, and the food services were inadequate. After raising my concerns, I was told that direct communication with the property would be best, which felt dismissive. Clearly, the franchise model is affecting the quality of service.
My experience with a timeshare presentation was disappointing. I was misinformed about income requirements and ended up spending money unnecessarily. The customer service was lacking, and I felt pressured into a deal that didn’t meet my expectations. I will not be considering timeshare options with this company again.
I am sharing my negative experience with a local hotel, where I was informed that the franchise has no control over operations. My main complaints included pest issues, an unpleasant environment, and feeling unsafe. Upon arrival, I encountered a disturbing situation in the parking lot and received little assistance from staff. The room conditions were unacceptable, leading me to seek a refund, which was never honored. My attempts to escalate the issue were met with indifference.
I am updating my situation regarding the unlawful eviction, tax issues, and maintenance problems at a local hotel. After filing a formal complaint, the management chose to ignore the main issues instead of addressing the ongoing problems. They deflected by questioning my payment source rather than tackling the serious concerns such as pest infestations and improper eviction attempts. I have set a deadline for resolution, and if ignored, I will pursue legal action.
Despite being a loyal member, my experience with the rewards program has been frustrating. The points accumulated do not translate into meaningful stays, and the cash-back options are more beneficial. I feel misled by the program's promises.
What seemed like a great offer turned out to be a disappointment. I was provided incorrect information about available hotels, and the lack of transparency has cost me money. I feel misled and will not be engaging with this company's offers in the future.
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Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States.
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