To begin with, I never used the pen I ordered. I received it along with a free screen protector, but I ended up not needing it as I was gifted another stylus. When I contacted the support team, they initially offered me a discounted refund, which wasn’t useful for me. My follow-up emails regarding their return policy were ignored, and it took five days for them to respond after multiple attempts. When I finally returned the package, I had to reach out again to confirm receipt before they processed my refund, which could take up to 10 working days. Despite not using the pen, I found their support team to be quite ineffective, and I won't be purchasing from them again. Their lack of support reflects poorly on the professionalism of the company.
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At Midas Pen, we focus on boosting productivity and creativity at an affordable price. Our signature product the 'Midas iPad Pencil' is known for providing the Golden Touch.
