midco.com

1.7
1.7 Based on 6 reviews

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Lara Taylor
I'd give it zero stars if I could

I'd give it zero stars if I could, or even a negative star for all the hassle and time I've invested into a piss poor service. Where do I start? The initial hook up appointment that the tech gave up and bailed on me, causing me to have to wait a week for another tech to come? Or the multitude of hour long calls to tech support because my services just stopped working? Or having to give up my personal time to be home an average of about a tech appointment per month since September when I started service? Or the other day when service was down for hours for some kind of service work nearby? But never notified me it was going down. They did upon service being back on but not beforehand or during. Now two calls in the last 24 hours for horrible service and ANOTHER appointment and no internet or TV until then. Yet I'm paying almost $200 a month and God forbid it's not paid. If you have an option aside from Midco I'd certainly try it first at all cost.The executives at Midco aught to be ashamed. The one thing I will give credit for is courtesy and patience of the support folks. Most have done the best they can for what they have available and are typically kind, respectful and patient. They take the wrath of pissed customers because of the shortcomings on Midco and remain friendly.

1
Date of experience: Feb 06, 2025

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