The Directors of our company appointed Middlebrooks to Administrate our business. Their behaviour changed as soon as we became clients, suddenly they were non-communicative and the Directors had no idea what was being done for long periods of time during the process. After accepting a bid for the IP of the business it took over 2 months for them to complete the sale of the company during which time they kept the Directors completely in the dark about why it was taking so long and the reasons behind this. Once accepting the bid, the principal Administrator was on holiday for greater than 50% of the two months it took to close the sale and the second Administrator had little if any knowledge of our business. The running costs of the businesses continued to mount during this time - for example, this delay cost the company an additional £10K in hosting fees for the software which they continued to provide to customers. There were numerous issues and they kept blaming others, such as HMRC or the Insolvency service for incorrect payments or records and were utterly unhelpful in sorting these issues out. At two months post going into Administration they hadn’t yet sent any invoices to collect debt and repeatedly ignored the Directors urging them to do so. Not only did they give us incorrect advice prior to going into Administration which resulted in a 50K loss of R&D Tax Credits, they later denied they did so. Middlebrooks neglected to collect circa 100K in recoverable debt and their fees were more than double those initially quoted. At one of the most stressful times in any Director’s career they performed their work in an un-necessarily cruel and demeaning manner, demonstrating their inability to act with integrity or empathy toward the people and business that appointed them.
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Middlebrooks was founded to offer an approachable place for individuals and companies in financial distress to access advice and practical solutions. With offices throughout the UK including Edinburgh, Glasgow, Aberdeen and Manchester, with our team of experts we have the whole country covered. We place an emphasis on utilising technology to ensure we can offer the best, easiest and quickest service to our clients in today's fast paced world. Whether we are delivering our documents via our portal system, or holding meeting's via Skype. We still like to meet our client's face to face too though, and can provide everything in writing by post, if that is what you prefer.
We also administer writeoffmydebt.co.uk, which allows us to specifically cater for our clients who are interested in personal debt solutions such as Individual Voluntary Arrangements (IVA's).See more
