DO NOT USE THIS COMPANY. They lie to you from the beginning. I was quoted a price, promised a delivery date and the price doubled and the delivery date was pushed to the very last day it could be delivered: Three weeks from the promised date. First they contract out sub par moving companies, yet they tell you they do the entire moving process themselves. Second the movers were supposed to be at my house at 4:30 pm - well they called at 4:30 pm stating they went to the same address in a different state!! Yet no one form the parent company -Midland Van Lines - claimed to know anything about this. Third, if you call customer service most likely you will get Sandra who will refuse to answer any questions and will tell you over and over that she cannot get in touch with the truck your belongings are in. She may even hang up on you, absolutely horrible customer service. I called, emailed, texted every person I had contact information for and not one person called me back. When the truck finally came to my 88 year old parents apartment, boxes were damaged and they refused to take any responsibility. They caused my family so much stress for the month we waited for my parents shipments. I cannot stress how absolutely AWFUL this company is. In fact, do not go with ANY company who needs a deposit up front- as soon as you have given them money you are no longer their problem and your order is shipped to another company and then they change the quote and charge you more. Learn from my HUGE mistake- do your research!!!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
