Midland Van Lines is the worst moving company I’ve ever dealt with. While the sales rep, Steven, initially reassured us with reasonable pricing and delivery promises, everything fell apart after that. Frank, another representative, was shockingly rude—accusing me of being a fraud and dismissing issues as a "language barrier." Delivery, initially promised between November 22-24, was delayed to the 26th, and they called at 11 PM on the 24th with no explanation.When the movers finally arrived, they demanded an extra $2,000, claiming their "eye measurement" was better than the dimensions we had carefully provided. To top it off, the lock on the truck was frozen due to the cold.Customer service was equally unhelpful and rude. The delivery process dragged on for a month, with constant delays and hidden fees—charges for walking a meter, packaging, long rides, and more. It felt like they intentionally added costs at every step.To make matters worse, every person I dealt with was horrible: Steven, Chris, Frank, Jared W., and Mike provided the worst customer service imaginable. They were rude, unprofessional, and completely unhelpful.And the cherry on top—they broke most of the furniture!This company is nothing but a scam with deceptive practices and incompetent staff. Avoid Midland Van Lines at all costs!
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