Terrible customer support again - SSL certificates not working after migration ; so all websites showing security errors. Tried to contact through live chat and was quoted a 9hr wait time !!!. Even their own internal FAQ and tutorial links are generating SSL errors. Submitted tickets have been taking over 24 hrs to get a response - so we are offline again with no timeline for restoration. I do not plan to renew our hosting with midphase. Looking for alternatives after this** This was eventually resolved after 5.5 hrs. Midphase had to add SSL certificates manually. As of this morning our email server is still not working properly, live chat is still not working properly and your internal support links still generate privacy errors. I have contacted the email address you have given below. This is the 2nd major disruption to your hosting in the space of 2yrs***Update - I tried contacting the email address below to solve the email server issues. They were unable to solve it quickly so moved that to another provider. Asked them who to contact from compensation/refund and they have ignored the request. We will continue to move our domains away from this company. They are incompetent and untrustworthy.
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Web hosting and domain hosting services from Midphase. Established in 2003 Midphase is known for great hosting, great service and great pricing.
