I purchased items on December 14th and was charged for additional shipping insurance. They shipped the package through UPS, which was reported delivered on December 18th, but I never received it. I reported this to UPS and also contacted them via email. Their response was to file a claim with the insurance provider, which was denied initially. I was caught in a loop with claims and denials, and their customer service offered no help. This neglect and avoidance of responsibility are unacceptable for any business. Very disappointing, especially after being a customer for over 17 years.
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Shop online for shooting supplies, reloading, airguns, gunsmithing, rifle scopes, ammunition and hunting gear. Extremely competitive prices, great sales, huge in stock product selection, same day shipping, legendary service, passionate NRA supporter and family owned.
