I ordered a washing machine, paying for installation and old machine collection. The delivery team said they couldn't fit the new machine or take the old one due to a faulty connection, then left with my new machine. Despite contacting the company multiple times over ten days to reschedule, I was told there was nothing they could do and that I would have to wait. I eventually canceled my order, only to find out it would take two weeks to refund my money. I am now without a washing machine for almost a month and very stressed. I will never buy from this company again.
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