I bought my first Miele product today Guard L1 Dogs and Cats. I ordered it via Curry’s online. It arrived about three hours ago today their instructions their videos are useless – Miele’s. I had to look at an independent to make sure I did everything right. Turned it on no suction. Looked at the videos again check the bag check the suction hose thing check the filters that they’d all collected in place they had.. I thought that I probably hadn’t done something very simple and obvious, but I couldn’t work out what it was so I thought I would phone up the manufacturer because there’s got to be a technical team and somebody who could help or call me back at least. I spoke to 8 people at Miele. That wasn’t one person there who could help all they wanted to do Was repair it for me and I did say it probably wasn’t broken. I probably haven’t done something but I cannot see what the problem is. I just wanted somebody to just go through the basics with me then I would be happy to go through the rigmarole of sending it back after packaging it all back together again the last words were if I didn’t order it directly from them I would need to speak to Currys who should be able to help me! I will not be ordering anything that is that brand.
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Miele is a premium domestic appliance manufacturer with a legacy of quality that spans over 100 years. Miele prides itself on the "Immer Besser" or "Forever Better" brand promise: our premium domestic appliances are designed, tested and engineered to last for up to 20 years. Miele specialises in premium built-in kitchen products, coffee machines, dishwashers, refrigerators & freezers, washing machines, tumble dryers, and vacuum cleaners. See more
