If I could give no stars, I would. This review isn't about the product itself, as I never actually received it; instead, it's focused on the poor customer service, lack of value, and the unreturned funds. I ordered a tumble dryer on November 17th, 2024, expecting a delivery weeks later. The delivery driver failed to call during the first attempt, and when I tried to reschedule through the platform, they altered the arrangement without my consent. The driver then contacted me while I was in Paris to say he was 10 minutes away for a delivery I hadn't booked. If this is an indication of the product's quality, I may as well stick to another brand. This was my first experience with this company, and it will certainly be my last. I am still waiting for my £999 refund, which hasn't been processed. It seems like another business holding onto customers' money under the guise of a lengthy return policy. My advice is to steer clear; there are much better options available.
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Miele is a premium domestic appliance manufacturer with a legacy of quality that spans over 100 years. Miele prides itself on the "Immer Besser" or "Forever Better" brand promise: our premium domestic appliances are designed, tested and engineered to last for up to 20 years. Miele specialises in premium built-in kitchen products, coffee machines, dishwashers, refrigerators & freezers, washing machines, tumble dryers, and vacuum cleaners. See more
