Bought a Miele cleaner from Currys online: had to return as an incorrect part was included in the box hence unable to use - this was for my elderly parents. Couldn’t return to store as was an online item. You included 2 of the same type hose so we could not extend it.
I expected better from Miele.
DPD collected the item on 5th January: it’s now 28th Jan!! Where’s my refund? I’ve called several times & raised a complaint. Other retailers refund within 1-3 days. Why am I still waiting for a refund? Both Curry’s & Miele need to resolve this. If the correct part was in the box, I wouldn’t have had to return the item!
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Miele is a premium domestic appliance manufacturer with a legacy of quality that spans over 100 years. Miele prides itself on the "Immer Besser" or "Forever Better" brand promise: our premium domestic appliances are designed, tested and engineered to last for up to 20 years. Miele specialises in premium built-in kitchen products, coffee machines, dishwashers, refrigerators & freezers, washing machines, tumble dryers, and vacuum cleaners. See more
