I used the vacuum today, which I have owned for a while, but it was previously used by someone else. When I tried to adjust the telescopic brush, it wouldn’t move. I looked for online tips, but none of the videos showed how to adjust it back to its original position. The online manual was unhelpful, and I couldn't find the online support. After struggling for ten minutes, the head moved suddenly, causing a significant cut on my finger. The vacuum may function well, but if adjustable parts don’t easily adjust, it renders the product quite ineffective. I wouldn’t recommend it to anyone with physical challenges.
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