I have several appliances from this brand and until recently, I could only praise their support service. I have been trying to get my washing machine and dryer repaired. I waited at home for the repair person, only to be informed that they were sick. I have been unable to reschedule despite numerous calls and emails. The call center staff are polite, but there is no follow-up! They promise a callback in 24 hours, but nothing happens. Until this company can resolve their complete lack of service and support, I will consider other brands. I am very disappointed.
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