We purchase Miele wash-machine , we are not rich so we do not buying cheep product. Miele is know as the best. We were very happy with wash-machine, unfortunately stop working in 13 years. When we call Miele we were quite surprised. Firstly we were told they need to check IF? Service is available in our area? ..and than we have to wait 8 days? (it looks like Miele is quite busy with the repairs these days?)Mile's on line info:OUR MIELE TECHNICIANS AND SELECTED SERVICE AGENTS ARE REPRESENTED THROUGHOUT THE COUNTRY AND CAN BE AT YOUR HOME WITHIN A VERY SHORT TIME.So it wasn't what we expected, but no other choice? So we agreed. Then it seemed to me that the interest in the conversation with me had surprisingly changed. I was informed in detail about the ALL cost of Miele service! This part of conversation was detailed and really on Miele top high level.After 8 days, we received a message that the technician would not arrive. No apology just message we call you back back.We are very unhappy this is not acceptable, not from very top line appliances company. So, be ashamed, Miele.After receiving Miele replay we got a call and promise repair technician call back HE DID NOT so we call again Miele and were told or service was canceled and NO explanation for that, we were told all process must start again. JUST UNBELIEVABLE ??BRAVO MIELE !!!!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more