I ordered my washing machine 5 weeks ago. They said the delivery would be in two weeks on Nov 5th. On the expected delivery day, it was not delivered. I called to find out why it was not delivered and they said it was out of stock. They said it would be in stock on Nov 11th and would be available for delivery then. The following week on Nov 11th, again no delivery. When I called they said it would not be in stock until Nov 18th. Again the following week, no delivery. This time guaranteed it the dispatch team will deliver on Nov 26th. Today is the 26th and no delivery message. When I called they said there is another delay and they will get it to me by Nov 28th. I am not holding my breath. So five weeks later, I still have not received my washing machine. This is ridiculous. Why sell something and promise a certain delivery date and then not notify me that it was not available and I have to keep chasing them up on it. Very poor customer service. Easy to sell and take our money in their part but no product to deliver.
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more