We paid for a Miele Fixed Price Repair & had a Miele Technician visit to repair our induction hob. After eventually getting the parts & two rearranged visits (rearranged by Miele), the Technician declared the hob was beyond repair.Our electrician came to help us fit a new hob, only to discover the original hob had a lose connection, at the isolator switch. This was tightened & the original hob reset itself. It is now fully serviceable.Miele are still charging us £170 for their call out, where their technician wrote off a perfectly serviceable appliance!Immer Besser. Well done MieleUPDATE "...these experiences do not meet our service standards either"The above review resulted in the Managing Directors office in the UK contacting us. The upshot of their involvement is that Miele Technicians in the UK are not electrically trained. When we checked the manuals and online for the specific fault code (Err 040), the Miele produced advice is to call out a Miele Technician.The original hob is still fully functioning, after the connections were tightened. Miele UK are refusing to increase their offer of a partial refund and are content that Miele's Technician has written off a fully serviceable Hob.Thank you Miele. DO NOT use their Fixed Price Repair, it's a con."...these experiences do not meet our service standards either"
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more