Very disappointed that my tumble dryer has failed. I bought it under three years ago, it has light usage and it is dangerously shorting out the circuit breaker. Having done some research, I am sure it is a failed motor BUT Miele will no longer sell you parts, so I have to pay an engineer to deal with it. Appalled that such a premium device can fail so quickly. In addition, the Domestic and General insurance option doesn't work as they don't have Miele engineers. I will go back to buying Bosch and Samsung products.-----o-----Quick update for anyone that is interested. The response from Miele asks you to email the 'social' address, which I did. They phoned and were no real help at all, no concessions, just told me to book an engineer. The fault is a known issue with this model with the electrical harness and happens a lot. This model should have been recalled, but Miele has failed to do this, and instead charge customers several hundred pounds.
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more