The website say you can track your order, there is no way to track your order. After the online purchase, i received an email confirming my purchase but 9 days since I placed my order, not even a single email to advise the tracking details or if the order has even been dispatched. I used the chat service and the rep couldn't help and asked me to call Miele Contact Centre. The chat service, is a waste of time because this is my 4th time to get some infor, and I have been asked to call the Contact Centre every time! I did call and follow up on my order. I had ordered 2 items, one got delivered but the other is lost and if I hadn't queried my order, i would be none the wiser. Another unit has been dispatched but again with no tracking details. I am in the lurch! I hope you can use my feedback to improve the service as I do rate the Miele products quite highly but the service needs to be improved.
Claim your business profile now and gain access to all features and respond to customer reviews.
Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more