Expensive “cat and dog” vacuum cleaner simply cannot cope; the roller rapidly clogs and is impossible to clear without dismantling, even without having to contend with pets, it can’t get even halfway around our house without overheating and cutting out, after which it has to be left to cool for up to an hour before it can be used again.So much for “quality German engineering”.It’s just stopped, again.ETA:Thank you for your response; I have emailed you as suggested.Further ETA 04/10/24:On 12th September, someone from Meile did call me but as I was driving, he suggested that I call him back on the displayed number when I arrived home which I did. Unfortunately the number was for a call centre and the bod was unable to transfer me to anyone in the appropriate team, but assured me that someone would call me back "as soon as possible". Here we are, more than three weeks later, and I am still waiting for the call.Yet another update 31/01/2025:I have just sent another reminder to call me.I am absolutely fed up with this "vacuum cleaner" now; it works for about 20 minutes, then goes on strike for an hour or more to cool down.Further update 17/02/25:I did get a call from a chap in customer service who did his best to help by sending me some new filters which may help by alternating one in use, with one being washed.The problem seems to be simply one of capacity; the dust container is very small, and the filters clog rapidly, making the machine suitable only for a very small flat or house.
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more
