I ordered a dishwasher and front panel dishwasher door from Miele. On installation, the installers (Kaboodle) noted that the front panel dishwasher door had a dent in it and (correctly) refused to install the panel. I rang Miele to arrange for a replacement. I was told that a replacement would be sent out within a few days and a few days after that Kaboodle would be reengaged to install the panel. I never received a replacement front panel door. A week later, I called Miele and they assured me that within a couple of days, I would receive an email from Parcelforce confirming the date of delivery. I received no email, nor a delivery. I called again, same story, same outcome. I have now called five times and have yet to receive the item. I am currently on the phone with Miele and I've suggested that they stop relying on their system telling them about the status of my existing order and I have suggested Miele place a brand new order for me. (It is not my duty to problem-solve on Miele's behalf but the lack of practicality from their end was galling.)I shall update this review if / when there is any notable resolution.
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more