DO NOT BUY FROM MIELE. Bad customer service, bad products. Bought a washing machine 8 months ago, broke in first few weeks repeatedly so I asked for them to take away the machine and refund me. Since then it has continued to break, miele engineers sometimes taking two weeks to come out. I have spent more than the washing machine on paying for washing to be done whilst waiting for engineer appointments and in engineer fees that miele claim we are liable for.Not only that, complaints I have filed have never been responded to, final demands have been sent in regards to engineer costs that I have queried, people on the phone will not escalate to managers, claim not possible due to ‘working from home’. Never again would I buy a miele product, please be warned before you buy what you think is a premium product.
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more