I bought a washing machine, which was top rated in a well known german consumer product testing organization, but it broke down after 2 years and 4 months. Upon contacting cusomer service, I was given a date (10 days after initial call), where a mechanic would come to us to look at the machine, and was told I would be contacted within a day with follow up information. Also I was told, that thex would try to provide me with a date earlier than that. I was never contacted again. The following three days, I was always told the same, that they are working and I would be contacted again that very day with more information. Today, 7 days after my initial call, I was told, that there is no date marked in their system, and the next free day a mechanic could come out would be in 11 more days, and that someone would call me back with more information within a day. I also did not receive this call.
Claim your business profile now and gain access to all features and respond to customer reviews.
Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more