This is our recent experience of Miele laundry appliances and their servicing. We are a family of two.Washing machine (WCR890WPS) leaked corrosive laundry liquid from TwinDos into the bottom tray two years ago. No error code was displayed, only noticed the leak in the TwinDos compartment. Only used Miele detergent and was careful with the insertion of the cartridges. Stopped using TwinDos. The washing machine also intermittently leaks water from the detergent tray into the bottom of the machine, triggering the water stop. The washing machine is just over 5 years old and probably beyond economic repair. Tumble dryer (TCR860WP) just over 2.5 years old. We were told that the wiring loom had rubbed on the rotating drum eventually producing an electrical short. Is this normal wear and tear? This resulted in the need to replace the wiring loom and the electronic control unit with an estimated total monetary cost to us in the region of £400-500. With this cost we are debating the wisdom of opting for repair, what is to stop it happening again? Do we really want this as a recurring cost every two or so years? After 7 weeks we are still awaiting repair. In the past we have found Miele products to be reliable, but now?
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more