Update following contact from Miele - Refusing to do anything to fix a fault that was present from the factory. A manufacturing fault is being left unrepaired unless I pay for the repair.Miele don't care if their appliances don't work past the 2 year warranty period.I bought Miele as they are reputed to last for 20 years. I purchased a Miele Tumble Dryer…I purchased a Miele Tumble Dryer TWR780WP directly from Miele, and it arrived faulty out of the box. The dryer has a "Fault F2" and doesn't work.I contacted Miele’s customer service and they have still come back with a solution.As a premium brand, Miele’s lack of accountability is shocking. I’ve always wanted Miele appliancesd and I now regret buying them - gievn the atrocious customer service. This experience has destroyed my trust in Miele. A £2,349 appliance should work immediately and be supported by reliable service.Avoid Miele until they improve their quality control and customer care. I will update this review if the issue is resolved fairly (refund/replacement).
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more