We ordered a new induction stove directly from Miele. We have many Miele products and have been fully satisfied with them (we purchased through a retailer, Caplan's). This time we went direct - don't do it! You get the same price at the retailer plus they act as your advocate. We ended up cancelling our order after waiting 3 months and subsequently finding out the range was not even on their books since we had not paid in full. Reasonable I suppose, but it was very unclear and the agent(s) new we wanted asap and requested it earlier then the 'proposed first week of Nov'. You will not get any phone calls- even when promised, any issues are acknowledged but absolutely nothing done about. It is like talking to a wall.Go to a retailer they understand customer service and help you get to where you want to be.
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more