The worst experience of an electrical purchase ever. 11 cycles of tumble drying in a very expensive heat pump model and the compressor has a problem and the machine is not viable for repair. Bought it end of July ready for the winter months ahead, used it first time end of September, problem was there straight away. Called up the retailer who kindly arranged for Miele to attend. On the Monday after 2.5 hrs here and waiting 10 days for him to arrive the engineer said the side panel has a problem, it's vibration and now all is fixed. Next day the problem is straight back on the 1st first cycle, you should hear it, what an awful loud noise, grinding on and on, hour by hour. By Friday and another call out it's a compressor problem, machine now not worth the repair and this is from the same engineer...quite a difference in the diagnosed problem I would say. I don't wish to have the machine replaced as I have lost full confidence in the product so I have politely requested a refund. I am never buying Miele again and I'm an old time customer of over 20yrs, I'm very very disappointed. This matter is still ongoing at the time of writing.
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Miele ist der weltweit führende Anbieter von Premium-Hausgeräten für die Produktbereiche Kochen, Backen, Dampfgaren, Kühlen/Gefrieren, Kaffeezubereitung, Geschirrspülen, Wäsche- sowie Bodenpflege. Hinzu kommen Geschirrspüler, Waschmaschinen und Wäschetrockner für den gewerblichen Einsatz sowie Reinigungs-, Desinfektions- und Sterilisationsgeräte für medizinische Einrichtungen und Laboratorien (Geschäftsbereich Professional). Das 1899 gegründete Unternehmen unterhält acht Produktionsstandorte in Deutschland sowie je ein Werk in Österreich, Tschechien, China und Rumänien. See more