I wish I could give a negative score. I ordered 2 dishwashers at the same time to be installed. One of them was delivered with a large dent in the side. The box was in perfect condition. My contractors didn't open the box until we were preparing to install - and we found the dent. After 4 months of back and forth with Miele they finally got me to someone at customer service who was a complete a-hole. He told me I was responsible for the damage because it was not covered by the warranty and cosmetic damage has to be reported within 60 days. Now we are stuck with a brand-new damaged machine. It is super disappointing because I've had Miele appliances in the past and loved them.
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