I bought earbuds as a Christmas gift, but the charger didn’t function. I reached out to the company the day after receiving them and filed a complaint. I got several email replies suggesting I try a different socket, use another charger, and clean the contacts, but ultimately they just told me to wait while they looked into it. Then they requested photos and a video to confirm I was connecting it properly. After that, I was directed to review the terms and conditions of my purchase. Eventually, the company stopped responding altogether. It’s clear there’s a lack of customer support, no return policy, and no warranty for defective products. This experience has highlighted the need for consumer protection when dealing with this questionable company. I strongly advise against purchasing from this seller.
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mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case
