mifo.com.au

2.9
2.9 Based on 302 reviews

mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case...

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Average Rating

2.9

/
5

302 Reviews

5 Star
33%
4 Star
16%
3 Star
0%
2 Star
2%
1 Star
50%

All Reviews

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Review Time

Serena Bewit
This is a fraudulent company DO NOT BUY. $199 headphones didn’t work. Contacted customer service sev

This is a fraudulent company DO NOT BUY. $199 headphones didn’t work. Contacted customer service several times by email. Initially they responded but a month later they have ignored all further follow up. No one responds to their online chat but they pretend they’ll be with you in 5 minutes. You’ll still be there a day later!

1
Date of experience: Feb 11, 2026
Sinead Taylor
This company is a scam I bought a pair of earbuds they told me they hadn't any stock and would shi

This company is a scam I bought a pair of earbuds they told me they hadn't any stock and would ship in a week or so they working hard getting orders out managed to get the order cancelled ingore all requests askung where my refund is lost 150 dollars lesson learnt the hard way ... definitely dont buy from them all 5 star reviews are Fake !!!

1
Date of experience: Feb 09, 2026
David Carroll
Constant skipping/drop out of music when running. They headphones will randomly turn off at time mak

Constant skipping/drop out of music when running. They headphones will randomly turn off at time making it impossible to use for calls. Contacted the company and they refused a refund or replacement. Price is attractive but the product is not

1
Date of experience: Jan 29, 2026
xSkunkG
Disappointing experience with the earbuds.

I bought earbuds as a Christmas gift, but the charger didn’t function. I reached out to the company the day after receiving them and filed a complaint. I got several email replies suggesting I try a different socket, use another charger, and clean the contacts, but ultimately they just told me to wait while they looked into it. Then they requested photos and a video to confirm I was connecting it properly. After that, I was directed to review the terms and conditions of my purchase. Eventually, the company stopped responding altogether. It’s clear there’s a lack of customer support, no return policy, and no warranty for defective products. This experience has highlighted the need for consumer protection when dealing with this questionable company. I strongly advise against purchasing from this seller.

1
Date of experience: Jan 19, 2026
Colby Wilson
Unimpressed with the quality and performance

I truly can't understand how the company justifies the price for this product. The build quality feels subpar, the sound is flat and lacks depth, and the connection drops if you even slightly move your head. The battery life is erratic — one earbud dies randomly, and it's a hassle to identify which one. The controls are awkward and unresponsive, pairing is a tedious process every time, and the case seems poorly designed. For something advertised as premium, it performs worse than inexpensive earbuds I've tried before. Customer support? Almost nonexistent. Their responses are slow, vague, and not helpful, which only adds to the frustration. Overall, the company has managed to combine mediocre performance, poor usability, and a lot of frustration into one disappointing package. I wouldn't recommend it to anyone — there are far superior options available for a much lower price.

1
Date of experience: Jan 13, 2026
Bettina
Update on my earbud order.

I wanted to provide an update on my earbud order. After waiting 3 weeks, they finally arrived today. I'm eager to find out if the quality matches the positive review I encountered. However, I remain disheartened by the subpar customer service I experienced and would advise potential buyers to think carefully before making a purchase. The stress was not worth it.

1
Date of experience: Dec 11, 2025
Blair Price
Extremely Disappointed with My Purchase

If I could rate this lower, I would. I decided to purchase earbuds from this company after seeing a tech review that rated them 4.7 out of 5. Unfortunately, I took this at face value and didn't do further research. I still haven't received the earbuds, and every time I reach out, I get the same empty reply: "we are looking into it, thanks for your patience." I strongly advise against ordering from this untrustworthy seller.

1
Date of experience: Dec 06, 2025
Charley Wilson
I wish I could give zero stars

I wish I could give zero stars. I decided to purchase earbuds from this company after seeing a tech review that rated them 4.7 out of 5. Foolishly, I took this as a trustworthy indicator. I didn’t do further research online. I still haven’t received the earbuds, and every inquiry I make is met with the same empty response: "we are looking into it, thanks for your patience." Avoid ordering from these dishonest individuals.

1
Date of experience: Nov 21, 2025
Rupert Coleman
AVOID DOING BUSINESS WITH THEM!

AVOID DOING BUSINESS WITH THEM! I bought a $120 trail camera from them, which stopped functioning after about 5 weeks. The customer service emails just delay my issue; I’m heading to the ombudsman.

1
Date of experience: Nov 20, 2025
Davy
Highly recommend this product

There’s a good reason why, when I searched for the best noise-canceling headphones, this product came up on top. The noise cancellation is exceptional. These headphones are comfortable to wear, especially compared to another well-known, pricier brand that causes discomfort over time. I often wear them for hours, so comfort is crucial. The AI voice is cheerful when turning on and sounds sad when shutting off—quite amusing! I highly recommend this product.

5
Date of experience: Nov 07, 2025

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Business Details

  • mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case

  • language https://mifo.com.au

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