Quick payment, frustrating delivery.
I noticed that while it took two and a half weeks for my order to arrive, the payment was processed from my account almost instantly, within a day of placing the order. Quite the difference! If there had been a place on the website or order page to provide my Post Office Box number instead of my address, I could have avoided rushing home to be present when the courier seemingly attempted delivery twice. Eventually, I learned that the company doesn't handle the shipping directly. The phone cover I ordered actually came from another seller. Once I reached out to them, things improved significantly. Unlike the previous company, this seller had the courier contact me, allowing me to arrange delivery to my PO Box at a convenient time. What a stark difference between the two services. It's time to improve your processes!
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New Zealand's most popular online store! We have hundreds of thousands of products in-stock, including: Games, Books, DVDs, Toys and more. We offer overnight and same day delivery on in-stock products.
