Unfortunately there are no zero stars. This company is a scam. Read all the reviews....they are all the same. I ordered the same retractable ratchet straps for Christmas and when they arrived AFTER Christmas, the package contained a maybe $5 cheap strap. What a scam. Stay away from this company. Their response was they investigated and the right product was shipped and to make up for it they offered me a discount on my next order. Hell to the NO on ever using this company ever again.
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