I need assistance locating my order. I’ve upgraded my rating from 2 stars to 5 stars due to the exceptional service I received. Once the team realized my sauna blanket hadn’t arrived, they promptly issued a full refund without any hassle. They also apologized for the delay and the frustration it caused. It took several emails and follow-ups, but I ultimately received the support I needed. I placed my order for a sauna blanket on December 13th, but it hasn’t arrived yet. I reached out a few times and received one response, but then nothing for a while. If the team is reading this, could you please provide an update on the status of my order? It’s meant as a gift.
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