I ordered a leather bag, but it arrived damaged, likely during shipping. Getting in touch with customer service has been difficult. There's a chatbot that connects you to a representative, but it only worked once. They said they would investigate, but I haven't received any updates since. The chatbot keeps crashing, making it hard to get information.
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Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion stores. Feeling inspired? Visit us at www.miinto.co.uk
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