The range of products is impressive, and the prices are excellent, with items that appear authentic. Customer service is efficient. However, I deducted two stars because my refund for a return was not processed until I followed up myself. Other reviews suggest this is a recurring issue needing attention. I also lost another star due to their refusal to refund my shipping fee as a courtesy for exceeding their refund timeline. Being informed it was "only 2 days late" felt inadequate from their representative. Any delays should be taken seriously. Be prepared to follow up on refunds when returning items. Despite these concerns, I still generally recommend shopping with them!
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Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion stores. Feeling inspired? Visit us at www.miinto.co.uk
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