Purchased a jumper as a Christmas gift, but it was oversized. I requested a return label to exchange it for a smaller size, only to find out that exchanges are not permitted. I was advised to buy a smaller size and return the larger one instead. Later, I was informed that since I bought the jumper in November, I couldn't return it at all. This has been the worst customer service I've encountered from a retailer of designer clothing. I recommend UK customers shop elsewhere!
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Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion stores. Feeling inspired? Visit us at www.miinto.co.uk
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