I bought the Ayleen boots recently. One boot was very difficult to put on, even following their suggested method, but I was told to wear them at home to soften the leather. After just an hour of wear at work, I noticed a manufacturing defect on the toe. Reviewing my unboxing photos, I realized the flaw was there from the beginning. I reached out to customer support with evidence and was only offered a 10% refund on the €280 purchase. After providing further proof that the defect was present before wear, I received no response, despite previous communication. It's disheartening because I truly love the design and wanted to keep the boots. I expected product quality and customer service to reflect the price. They are beautiful boots, but my overall experience with the service has been disappointing.
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Miista brings together opposites in deliberate juxtapose; embodying an elegant balance in the unusual through an informed marriage of design, material and craft.
