I don't know how someone wrote that their Chihuahua chipped pieces of the bone marrow from M&S. I ordered a 5 pack of the medium sized bones for my 56lb pit/lab mix and he's never splintered or chipped a single one. He had absolutely zero problems with them so much so that I was satisfied enough with the safety that I'm now a repeat customer. Their customer service is excellent. They usually take only 1 business day to answer email inquires. Yes, shipping does take little longer than most online retailers but I've never not had a package arrive. I've already placed 3-4 orders in the past year and they all arrived intact and as expected. Their prices match their quality. What applies to us as humans also applies to our dogs....cheap quality costs less and higher quality costs more so you get what you are willing to pay for. I have no complaints about M&S so I'm going to continue being their loyal customer.
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