It took weeks for the item to arrive. Despite claiming to be Italian, it’s actually a Chinese company based in China. The representative was responsive, but the item we received had its tag cut off. The website claimed it was linen, but the actual item felt like synthetic material. When we approached for returns, the brand offered a 50% refund on the original item. However, we didn’t want to keep it because it didn’t match the description on the website. We suspect this company is conducting a fraud.
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