milanolegacy.com

1.6
1.6 Based on 155 reviews

Where Italian finesse intertwines with modern allure - Milanolegacy - Immerse yourself in a realm of sophisticated design, marrying tradition and innovation. Embrace the essence of Italian elegance, where heritage meets contemporary chic....

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Average Rating

1.6

/
5

155 Reviews

5 Star
7%
4 Star
3%
3 Star
6%
2 Star
4%
1 Star
80%

All Reviews

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Review Time

Miles
Items received had extreme manufacturing defects (sleeves on a 'Small' coat were 4 inches longer tha

Items received had extreme manufacturing defects (sleeves on a 'Small' coat were 4 inches longer than a 'Medium' jacket). When I requested a refund, the merchant refused a same-day cancellation and then demanded I commit Federal Customs Fraud (18 U.S.C. § 542) by declaring a value under $18 for a $146 order. Return shipping to their warehouse costs more than the items themselves. Currently under CFPB investigation. Avoid this merchant.

1
Date of experience: Mar 02, 2026
Elizabeth Baker
The delivery schedule is ridiculous -- it's over 2 months, at least (one estimate from the tracker w

The delivery schedule is ridiculous -- it's over 2 months, at least (one estimate from the tracker was 4/5-6 for an order placed 2/15; another estimate was July!) The clothes are likely to be out of season when you get them. I'm trying to cancel my order now. Also, there is a $60 fee PER MONTH associated with the help feature -- AVOID WORKING WITH THIS VENDOR!!!!

1
Date of experience: Feb 28, 2026
Gene Neves
1.TOOK MUCH LONGER FOR PRODUCT ARRIVE than they stated. 2. the product was NOTHING like what was des

1.TOOK MUCH LONGER FOR PRODUCT ARRIVE than they stated.
2. the product was NOTHING like what was described.
3. Their email does not work when you request a refund. You receive a message that their system rejected the message for policy reasons. yet all of their marketing emails make it to me just fine.

1
Date of experience: Feb 04, 2026
Christine Petersen
This company is a scam! I ordered from them twice, one after another as they offered me a discount t

This company is a scam! I ordered from them twice, one after another as they offered me a discount to order immediately after I placed my first order. I never did get the discount. Anyway, my order arrives, and only one of the items is what I actually ordered. The other three items completely different and one of them had bleach spots on it. It is impossible to reach this company and you cannot return anything or get your money back. Even though the website says you can, it does not matter. You cannot return anything and they will not fix orders where they have sent you completely wrong items or damaged items. I am out hundreds of dollars and want to warn others. Do not even think about shopping on this site. It should be shut down, I am contacting Better Business Bureau and anyone else I can think of to join the many other people who have been ripped off by Milano Legacy, and trying to get it shut down

1
Date of experience: Jan 29, 2026
Berenice
Caution advised regarding this platform.

Exercise caution with this platform. I made a purchase exceeding $100 in November 2025 but never received it. They attempted to assert that my order had been delivered, and when I asked for proof of delivery, they ceased all communication. This appears to be a scam; please stay vigilant!

1
Date of experience: Jan 12, 2026
Kara Lewis
Extremely dissatisfied with my recent order

I recently purchased a product that is awful and doesn't fit at all. To make matters worse, I've learned that I need to return it to a distant location. This company should be monitored closely as they shouldn't be allowed to operate in the market. The internet is rife with scams, and this is certainly one of them. I plan to dispute this charge with my credit card provider.

1
Date of experience: Jan 07, 2026
Violet Ross
Extremely disappointed with the quality.

I would give zero stars if possible. The fabric of the shirts resembles that of a low-quality sports jersey. The sizing is not designed for a typical body shape. When I requested a refund, the response was only a 25% refund of my purchase price or a gift card for future use.

1
Date of experience: Dec 04, 2025
Ralph Johnson
Completely dissatisfied with this service.

This service is disappointing and feels like a scam. The products shown on their site are not what you actually receive. It's all subpar quality. When I requested a refund, they just suggested I accept store credit to continue purchasing from them. I strongly advise against buying from them.

1
Date of experience: Dec 02, 2025
Myron Parker
Terrible experience with the company

This company is awful and feels like a total scam. The items shown on their site are not what you actually receive. Complete disappointment. When I requested a refund, they suggested credit to keep buying their subpar products. AVOID AT ALL COSTS.

1
Date of experience: Dec 01, 2025
Charley Morgan
Do not purchase, returns are impossible!

I still haven't received my order for a coat. I ended up buying one elsewhere since it was taking so long, almost a month now. When I reached out for a refund, they offered me a 25% refund or a gift card. I want my full refund back. This business is not trustworthy; I wish I'd done my homework first! Avoid making any purchases.

1
Date of experience: Nov 27, 2025

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Business Details

  • Where Italian finesse intertwines with modern allure - Milanolegacy - Immerse yourself in a realm of sophisticated design, marrying tradition and innovation. Embrace the essence of Italian elegance, where heritage meets contemporary chic.

  • email support@milanolegacy.com
  • call +12794001761
  • language https://milanolegacy.com

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