If I could give zero stars, I would. The website presents itself beautifully! But that’s where things end. It takes longer than estimated on the website for your items to arrive. When they do, you get cheap items that look nothing like the photos. You can’t verify anything because all labels have been removed and/or cut off. But it does ship from China, that’s as much information as you’ll get.Their customer service is horrid at best. They take days to reply, aside from an email saying they’ll reach out soon. When they do reply, they tell you to try and fix your issues yourself. “Have you tried talking to your mail provider?” The rest of the issues (lack of tags and cheap materials, lost package that never arrived and wrong items being sent) were ignored and never addressed. Did I fix the issue myself? Yes! Requested a chargeback. If you make the same mistake as me, do a chargeback. And if you want to buy Italian goods, may I suggest a trip to Italy? Money better spent. In fact, buy directly from Temu or Shein, the quality is the same and their providers are probably the same people too.Absolutely horrible in every aspect!
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