Overall bad experience. I ordered a bag, it was sent a couple of weeks later (which was later than expected) but the parcel never arrived. The courier company scanned it as delivered, which wasn’t true. Milano Marketplace always just responded that the courier company is claiming delivery. My feedback, that I didn’t receive it and that the signature is not mine, was simply ignored and I was told to file a claim with the courier. The courier however, accepts only claims from shipper. Now I have to bring in a lawyer or just accept that I paid 500€ for a bag, I never got. Horrible to say the least
Claim your business profile now and gain access to all features and respond to customer reviews.
