Review Time
Just got a beautiful pink bag from this website and I’m really happy! The whole experience was easy, they were super professional, and customer support was quick and helpful. Delivery to France was fast. I also compared it with my Jacquemus bag from the boutique and they’re identical, so it definitely feels 100% authentic. Would recommend!!!! Thank you 😇
I strongly advise caution when using Milanomarktplace. I recently attempted to purchase a Jacquemus bag but stopped before completing the payment because several "red flags" became impossible to ignore:Unrealistic Pricing: The site lists Jacquemus bags for significantly less than official retail—some models are listed around €499, whereas the official Jacquemus site or reputable retailers like Farfetch/MyTheresa list the same items at €700–€900+. A "too good to be true" price is the first sign of counterfeit goods or a scam.Intrusive Follow-ups: Immediately after abandoning my cart, I was contacted by the seller via both email and WhatsApp. This level of aggressive monitoring is highly unprofessional and typical of high-pressure sales tactics used by "grey market" or replica sellers to secure a payment before the user changes their mind.Sketchy Origins: While the name suggests a connection to Milan, research into similar "Milano" branded domains (like milanolegacy.com) shows they often ship low-quality items from China. Customers have reported that returning items is nearly impossible, as the return shipping costs to overseas warehouses often exceed the price of the item itself.Privacy Concerns: Even though I didn't pay, they used the contact info I entered to track me down across multiple platforms. This suggests they are capturing data in real-time before you even hit "submit."Verdict: If you are looking for authentic luxury, stick to official retailers. This site has all the hallmarks of a replica shop or a phishing operation.Summary of findings for your knowledge:Domain Health: The site often uses "high-end" marketing to mask a dropshipping model.Common Complaints: Other users on Trustpilot for related "Milano" sites complain about receiving "cheaply made" versions of luxury goods and being forced to pay for returns to China.WhatsApp Tactics: Using WhatsApp for order follow-up is a tactic specifically used to bypass official marketplace buyer protections (like those on eBay or Etsy) and establish a direct, unmonitored line of communication.
Just got a beautiful pink bag from this website and I’m really happy! The whole experience was easy, they were super professional, and customer support was quick and helpful. Delivery to France was fast. I also compared it with my Jacquemus bag from the boutique and they’re identical, so it definitely feels 100% authentic. Would recommend!!!! Thank you 😇
Overall bad experience. I ordered a bag, it was sent a couple of weeks later (which was later than expected) but the parcel never arrived. The courier company scanned it as delivered, which wasn’t true. Milano Marketplace always just responded that the courier company is claiming delivery. My feedback, that I didn’t receive it and that the signature is not mine, was simply ignored and I was told to file a claim with the courier. The courier however, accepts only claims from shipper. Now I have to bring in a lawyer or just accept that I paid 500€ for a bag, I never got. Horrible to say the least
Happy with the beautiful bag, but strap broke after only a few hours of wearing. Reached out immediately to milanomarkedplace directly on email beginning of June. Reached out again in mid June when I didnt hear back. Reached out again directly on their website in beginning of July.. still waiting to hear back… Now only left with a broken bag - which is very expensive for only being used a few hours.
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