Mile Auto Transport contracted with Sonic Xpress to transport a vehicle for my sister. She paid for her vehicle to be delivered to me for storage. I was only there to receive the vehicle, not make payment for the service because it was to be put on the credit card. Not once in all the confirmation on our end was it said we had to pay on delivery. The driver could not speak much English, said he spoke Pakistani, however understood our neighbor and answered his question correctly. He had a translator app. and the dispatcher on the phone telling us we had to pay to receive the car. We could pay by cash, cashiers check or some app. we had never heard of. It was evening and banks were closed. We made several phone calls to Mile Auto, my sister and the credit card company. Still told we were responsible for payment at our end. They tried to pressure us saying they had another job to get to. There was nothing for us to do. After many phone calls and threatening to call our sheriff and the Better Business Bureau the driver decided someone else would have to deliver the car tomorrow so he could go to his next job three hours away. The next day the same driver showed back up and delivered the car. There was plenty of time for the payment between the transport company and the driver to work out payment between themselves. We felt like the driving company was attempting to extort us. Either Mile Auto is not screening their contractors well or they are in on the scam. I have contacted the Better Business Bureau, so nobody else has to be put under this pressure.WE WERE HELPING A FAMILY MEMBER AND IT NEEDN’T HAVE BEEN FRUSTRATING.
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Mile Auto Transport LLC, auto transport broker company stands at the forefront of this industry, distinguished by our commitment to reliability, customer satisfaction, and seamless service. With a robust network of licensed and insured carriers, we ensure that our clients' vehicles are transported safely and efficiently, whether it's across the state or across the country.
Services Offered
Open Auto Transport: The most cost-effective and popular option, ideal for standard vehicles. Our open carriers are equipped to handle multiple vehicles simultaneously, providing a balance of affordability and safety.
Enclosed Auto Transport: For luxury, classic, or high-value vehicles, we offer enclosed transport services that provide maximum protection from the elements and road debris.
Door-to-Door Service: We provide door-to-door transport services for the ultimate convenience, picking up and delivering vehicles directly to specified locations.
Expedited Shipping: For clients needing swift delivery, our expedited shipping options ensure faster transit times without compromising safety.
Specialized Transport: Catering to the unique needs of oversized vehicles, motorcycles, and inoperable cars, we offer specialized solutions to meet diverse transport requirements.See more
