miles-mobility.com

3.2
3.2 Based on 198 reviews

MILES offers free-floating car sharing in Germany and Belgium. The offer includes billing based on kilometers driven, as well as hourly and daily packages....

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Frederik Damsgaard
No help and Arbitrary account suspension

We were traveling in Germany, when we looked for the car service, as the buses didn’t work. First of all Mikes customer service could not help with the verification of my drivers license. They got back only five days later.Even worse, they arbitrarily suspended my account after the fact, saying that my documents were false, even though they are official documents from the Danish state. And they wouldn’t give me a clear or specific reason why that was. No help was offered when I complained about this.

1
Date of experience: Jan 09, 2026

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