If you’re looking for a masterclass in how to alienate a loyal customer of nearly a decade, look no further than Miles! These clowns slapped me with a €100 fine for supposedly smoking in a car—a car that, I might add, has been graced with nothing but fresh air and my impeccable non-smoking record. I even have witnesses, but I guess their word isn’t worth much when you’re dealing with a company that treats its customers like peasants rather than the kings we are supposed to be.The cherry on top? Their customer service. I haven’t been spoken to with such disdain since the Middle Ages. They practically called me a liar on the phone, with all the charm of a medieval dungeon guard. So, Miles, congratulations—you’ve successfully driven away a loyal customer. Enjoy your €100; it’s the last cent you’ll ever see from me. Thanks for absolutely nothing!
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MILES offers free-floating car sharing in Germany and Belgium.
The offer includes billing based on kilometers driven, as well as hourly and daily packages.
