I recently rented a car from Miles Mobility GmbH, and it was an absolute nightmare. Despite refueling the car correctly, as proven by the the fuel station, Miles charged me a staggering 1120 Euros, claiming I refueled a petrol car with diesel. This is simply not true.When I asked them for evidence of their accusation, they completely ignored me. It has been over 24 hours, and I still have not received any response. This level of customer service is unacceptable and deeply frustrating.I'm not the only one who has faced such issues. If you look at the negative reviews, you'll see many similar complaints. Miles seems to have a pattern of unfairly charging customers and then failing to respond when confronted.I strongly urge everyone to avoid renting from Miles Mobility GmbH. You might not have faced any problems yet, but it's only a matter of time before you lose your money and endure unnecessary stress. Save yourself the trouble and say no to Miles until they go bankrupt. This company is not worth the risk!
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MILES offers free-floating car sharing in Germany and Belgium.
The offer includes billing based on kilometers driven, as well as hourly and daily packages.
