I was recently charged 270€ out of the blue by MiLes without any prior notice or communication. This charge was for fees I needed to pay, which isn’t the main issue. The real problem is that MiLes took this money from my account without informing me beforehand—not even an email. This is completely unacceptable and highly unprofessional. It is outrageous that a company can simply withdraw funds from a customer's account without any prior notification or explanation. This kind of behavior is not only disrespectful but also deeply concerning regarding their business practices.I am extremely dissatisfied with how this was handled and urge others to be cautious when dealing with MiLes.
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MILES offers free-floating car sharing in Germany and Belgium.
The offer includes billing based on kilometers driven, as well as hourly and daily packages.
