If there was the option to give zero stars this would be my rating. I have lived in Germany for 10 years now. Going through a divorce and had to move a number of times and it would have been a huge help had you at Miles ever attempted to make contact. I know I am not the only one who has been unbelievably frustrated with this horrible company. I have a German drivers license and my passport. The license checked out but denied my passport, as my "Ausweis" is paper so the scan on the app will not accept it. I have sent multiple emails asking for assistance and help to resolve the issue. Not ONE word. Not ONE email. Nothing. Crickets. So, I will never recommend to anyone, nor will ever expect to hear from this sad, unhelpful business. Definitely not out to provide a "service" but just to provide their pocketbooks. Bravo
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MILES offers free-floating car sharing in Germany and Belgium.
The offer includes billing based on kilometers driven, as well as hourly and daily packages.
